Privacy Policy

This privacy policy sets out how InnoFlow Engineering uses and protects any information that you give us when you use this website. We are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. For the purpose of the General Data Protection Regulation, we are a 'processor'. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from June 2025.

What we collect

We may collect the following information:

• name
• contact information including email address
• the nature of your enquiry
• any other information you voluntarily provide through contact forms or other interactions

What we do with the information we gather

We may process information contained in any enquiry you submit to us regarding services ("enquiry data"). The enquiry data may be processed for the purposes of offering, marketing and selling relevant services to you. The legal basis for this processing is consent.

We use this information solely for the purpose for which it was collected, such as responding to inquiries, providing requested services, or sending relevant updates if you have opted in. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except as required by law or to protect our rights.

Marketing

We will not share your information for marketing purposes with anyone.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Google reCAPTCHA

We use Google reCAPTCHA v3 to protect our contact form from spam and abuse. reCAPTCHA works by collecting hardware and software information, such as device and application data, and sending it to Google for analysis. The use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service. By using our contact form, you acknowledge and understand that reCAPTCHA is active and that your use is subject to Google’s privacy and terms. This helps us ensure that only genuine users can contact us and protects your data from malicious actors.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

About Cookies

A Cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

Cookies We Use

We use cookies to help us to analyse the use and performance of our website and services.

Cookies used by our Service Providers

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/.

Managing Cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

• Chrome
• Firefox
• Opera
• Internet Explorer
• Safari
• Edge

Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

GDPR Compliance

InnoFlow Engineering is committed to complying with the General Data Protection Regulation (GDPR). If you are a resident of the European Economic Area (EEA), you have certain data protection rights. These include the right to access, correct, update, or request deletion of your personal information. You also have the right to object to processing, restrict processing, and request data portability.

Limited Liability

The information provided on this website by InnoFlow Engineering is for general informational purposes only. All information on the site is provided in good faith, however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the site.

Under no circumstance shall we have any liability to you for any loss or damage of any kind incurred as a result of the use of the site or reliance on any information provided on the site. Your use of the site and your reliance on any information on the site is solely at your own risk.

Disclaimer & Content Claims

While we strive to ensure the accuracy and timeliness of the information presented on this website, there may be inadvertent technical or factual inaccuracies and typographical errors. The information, content, and services displayed on this website are provided for general guidance and informational purposes only and are not legally binding or vinculating with the actual services provided by InnoFlow Engineering.

We reserve the right to make changes and corrections at any time, without notice. The services described on this website may not be available in all jurisdictions or to all individuals.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you. If you would like a copy of the information held on you please contact us via our contact form or email.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.

If you believe any content on this website infringes upon your rights or if you wish to reclaim any content used herein, please contact us immediately at contact@innoflowengineering.com. We will investigate your claim promptly and take appropriate action where necessary.